A leading global network of freight forwarders, with offices across multiple countries, was facing significant delays and inefficiencies in their invoicing and payment follow-up processes. The network’s finance teams were overwhelmed by repetitive administrative tasks, which slowed down cash flow and distracted them from core business priorities.
Challenges:
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Manual invoicing and payment tracking across multiple offices
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Inconsistent and delayed follow-ups leading to late payments
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Cash flow bottlenecks impacting operational agility
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Staff overloaded with finance admin, reducing focus on client service and business development
Proactyv’s Solution:
Proactyv implemented a tailored finance outsourcing solution to:
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Automate and systematize invoicing across the network
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Manage professional and consistent payment follow-ups for all members
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Provide real-time invoice tracking
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Free finance teams from repetitive tasks, allowing them to focus on strategic initiatives
Results & Benefits:
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Faster invoice delivery and improved payment collection times
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Increased cash flow predictability and stability
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Professional communication that maintained strong client relationships
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Finance teams redirected effort towards higher-value activities
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Overall operational efficiency boosted across the network
